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Terms of Service

Agreement Overview

These Terms of Service ("Terms") govern your use of the Inventra AI website and services provided by Inventra AI LLC, a South Dakota limited liability company ("Company," "we," "our," or "us").

By using our website or engaging our services, you agree to these Terms.

Services Description

Inventra AI provides AI automation consulting services, including:

• AI readiness audits and assessments
• Process automation implementation
• AI agent development and deployment
• AI training and change management
• Strategic AI consulting and planning

Website Use

Acceptable Use

• Use the website for legitimate business purposes only
• Provide accurate information in all communications
• Respect intellectual property rights
• Do not attempt to harm or disrupt our systems

Prohibited Activities

• Fraudulent or deceptive practices
• Harassment or abusive behavior
• Unauthorized access attempts
• Spam or unsolicited communications
• Violation of applicable laws

Service Agreements

Engagement Process

• Initial consultation to assess needs
• Detailed proposal with scope and pricing
• Separate service agreement for approved projects
• These Terms supplement but do not replace service agreements

Service Limitations

• Services are provided on a best-efforts basis
• No guarantee of specific business outcomes
• Client responsible for implementing recommendations
• Results depend on client cooperation and market factors

Intellectual Property

Our Property

• Website content, branding, and methodologies remain our property
• Client receives limited license to use deliverables as intended
• We retain rights to general knowledge and methodologies

Client Property

• Clients retain ownership of their confidential business information
• We may use anonymized case studies for marketing (with consent)
• Client grants license to use their information for service delivery

Disclaimers and Limitations

Service Disclaimers

• No Warranties: Services provided "as is" without warranties
• Business Judgment: AI recommendations require client business judgment
• Technology Risks: AI technology involves inherent uncertainties
• Compliance: Client responsible for regulatory compliance in their industry

Limitation of Liability

Our total liability for any claim is limited to the amount paid for services in the 12 months preceding the claim. We are not liable for:

• Indirect, consequential, or punitive damages
• Lost profits or business opportunities
• Third-party actions or system failures
• Force majeure events beyond our control

Indemnification

Client agrees to indemnify us against claims arising from:

• Client's use of our recommendations
• Client's violation of these Terms
• Client's breach of confidentiality
• Third-party claims related to client's business

Confidentiality

Mutual Confidentiality

• Both parties protect confidential information shared during engagement
• Confidentiality survives termination of services
• Exceptions for legal requirements and public information

Data Protection

• We follow industry-standard data protection practices
• See Privacy Policy for detailed data handling information
• Client data deleted upon request or contract termination

Payment and Refunds

Payment Terms

• Payment terms specified in individual service agreements
• Late payments subject to interest charges
• Disputed charges must be raised within 30 days

Refund Policy

• Refunds considered on case-by-case basis
• No refunds for services already delivered
• Refund requests must include specific reasoning

Termination

Either Party May Terminate

• Website use: Immediately, with or without cause
• Service agreements: According to terms in specific agreements
• Effect: Immediate cessation of services and access

Survival

These provisions survive termination:

• Payment obligations
• Intellectual property rights
• Confidentiality obligations
• Limitation of liability
• Dispute resolution

Dispute Resolution

Governing Law

These Terms are governed by South Dakota law, regardless of conflict of law principles.

Dispute Process

1. Direct Negotiation: Good faith discussion for 30 days
2. Mediation: Non-binding mediation if negotiation fails
3. Arbitration: Binding arbitration in South Dakota
4. Court: South Dakota state courts for non-arbitrable disputes

Class Action Waiver

You agree to resolve disputes individually, not as part of class actions or representative proceedings.

General Provisions

Changes to Terms

• We may update these Terms periodically
• Changes posted on website with effective date
• Continued use constitutes acceptance of changes

Severability

If any provision is unenforceable, remaining provisions continue in effect.

Entire Agreement

These Terms, together with Privacy Policy and service agreements, constitute the complete agreement.

Contact Information

Inventra AI LLC
Email: legal@inventra-ai.com
Website: https://inventra.ai

Questions about these Terms? Contact us using the information above.

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These Terms of Service are designed for general business protection. Consult qualified legal counsel for specific legal advice.

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